Настройка переадресации и внутренние номера

Добрый день. Установка и первоначальная настройка выполнялись согласно официальной документации. По итогу, имеем несколько сотрудников с внутренними номерами, зарегистрированного SIP провайдера и настройки входящей/исходящей маршрутизации. Дополнительные модули не ставились, файлы не редактировались. Вопросы следующего плана : 1. На один внутренний номер звонок идет, но позвонить ни на какой другой не могу. Т.е. со стороны звонящего набор номера, гудки и все. С принимающей стороны никакой информации о звонке нет. Используются софт-фоны. 2. Не выполняется переадресация на мобильный телефон сотрудника при неответе в течении заданного периода времени. Точнее, после этого периода звонок просто прекращается. Хотя если набирать просто мобильный, то вызов происходит.

Подскажите пожалуйста, в чем может быть проблема? Направьте в нужную документацию. Спасибо

1890 совершает вызов на номер 1888 вызов пере направляется  на 89858825007

Исходящий маршрут для набора 89858825007 не был найден. 

Вызов завершился. 

Нужно анализировать логи verbose этих телефонных звонков.
Добраться до лога можно из истории звонков. У каждого звонка, справа есть иконка “лист”, по ней можно перейти к логу.

Куда скинуть лог? Он появился когда звонок идет на один внутренний рабочий.
Пробовал позвонить с него на другой внутренний номер - лог даже не появляется.

[2024-05-07 11:02:31] VERBOSE[12696][C-00000021] app_stack.c: Spawn extension (all_peers, 1888, 1) exited non-zero on 'PJSIP/1888-00000047'

[2024-05-07 11:02:31] VERBOSE[12696][C-00000021] app_stack.c: PJSIP/1888-00000047 Internal Gosub(hangup_handler,s,1) complete GOSUB_RETVAL=

[2024-05-07 11:02:31] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-users:17] ExecIf("PJSIP/1890-00000046", "0?Gosub(dial_end,1888,1)") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-users:18] NoOp("PJSIP/1890-00000046", "start dial hangup") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-users:19] ExecIf("PJSIP/1890-00000046", "0?Goto(internal-fw,1888,1)") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-users:20] ExecIf("PJSIP/1890-00000046", "1?Goto(internal-fw,1888,1)") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx_builtins.c: Goto (internal-fw,1888,1)

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:1] NoOp("PJSIP/1890-00000046", "DIALSTATUS - NOANSWER") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:2] ExecIf("PJSIP/1890-00000046", "0?Hangup()") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:3] ExecIf("PJSIP/1890-00000046", "0?Set(dstatus=FW_BUSY)") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:4] ExecIf("PJSIP/1890-00000046", "0?Set(dstatus=FW_UNAV)") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:5] ExecIf("PJSIP/1890-00000046", "1?Set(dstatus=FW)") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:6] Set("PJSIP/1890-00000046", "fw=89858825007") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:7] ExecIf("PJSIP/1890-00000046", "1?Set(__pt1c_UNIQUEID=") in new stack

[2024-05-07 11:02:32] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:8] ExecIf("PJSIP/1890-00000046", "1?Wait(1)") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [1888@internal-fw:9] ExecIf("PJSIP/1890-00000046", "1?Goto(internal,89858825007,1)") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx_builtins.c: Goto (internal,89858825007,1)

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@internal:1] Set("PJSIP/1890-00000046", "EXTERNALPHONE=89858825007") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@internal:2] Goto("PJSIP/1890-00000046", "outgoing,89858825007,1") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx_builtins.c: Goto (outgoing,89858825007,1)

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:1] Ringing("PJSIP/1890-00000046", "") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:2] Set("PJSIP/1890-00000046", "src_number=89858825007") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:3] GosubIf("PJSIP/1890-00000046", "0?outgoing-custom,89858825007,1") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:4] ExecIf("PJSIP/1890-00000046", "0?Hangup()") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:5] ExecIf("PJSIP/1890-00000046", "0?Gosub(transfer_dial_hangup,89858825007,1)") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:6] ExecIf("PJSIP/1890-00000046", "0?AGI(check_redirect.php,)") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:7] ExecIf("PJSIP/1890-00000046", "1?Gosub(dial,89858825007,1)") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx_lua.c: Executing [89858825007@dial:1] CELGenUserEvent("PJSIP/1890-00000046", "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")

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx_lua.c: Executing [89858825007@dial:1] UserEvent("PJSIP/1890-00000046", "CdrConnector,AgiData:eyJJU19PUkdOVCI6ZmFsc2UsIlVOSVFVRUlEIjoibWlrb3BieC0xNzE1MDY4OTI2LjcwX001c3RKNSIsImFjdGlvbiI6ImRpYWwiLCJhZ2lfY2hhbm5lbCI6IlBKU0lQLzE4OTAtMDAwMDAwNDYiLCJkaWQiOiIiLCJkc3RfbnVtIjoiODk4NTg4MjUwMDciLCJmcm9tX2FjY291bnQiOiIxODkwIiwibGlua2VkaWQiOiJtaWtvcGJ4LTE3MTUwNjg5MjYuNzAiLCJzcmNfY2FsbF9pZCI6IlpUQTJaV1F4TURjd05USTFOakkwTjJabE5tWmtPR1JsWkdFM01qZzRZamcuIiwic3JjX2NoYW4iOiJQSlNJUC8xODkwLTAwMDAwMDQ2Iiwic3JjX251bSI6IjE4OTAiLCJzdGFydCI6IjIwMjQtMDUtMDcgMTE6MDI6MzMuMTUzIiwidHJhbnNmZXIiOiIwIiwidmVyYm9zZV9jYWxsX2lkIjoiW0MtMDAwMDAwMjFdIn0=")

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx_lua.c: Executing [89858825007@dial:1] return("PJSIP/1890-00000046", "")

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:8] Playback("PJSIP/1890-00000046", "silence/2,noanswer") in new stack

[2024-05-07 11:02:33] VERBOSE[12696][C-00000021] file.c: <PJSIP/1890-00000046> Playing 'silence/2.gsm' (language 'ru-ru')

[2024-05-07 11:02:35] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:9] ExecIf("PJSIP/1890-00000046", "0?Playback(followme/sorry,noanswer):Playback(cannot-complete-as-dialed,noanswer)") in new stack

[2024-05-07 11:02:35] VERBOSE[12696][C-00000021] file.c: <PJSIP/1890-00000046> Playing 'cannot-complete-as-dialed.gsm' (language 'ru-ru')

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx.c: Executing [89858825007@outgoing:10] Hangup("PJSIP/1890-00000046", "") in new stack

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx.c: Spawn extension (outgoing, 89858825007, 10) exited non-zero on 'PJSIP/1890-00000046'

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx.c: Executing [h@outgoing:1] ExecIf("PJSIP/1890-00000046", "0?Goto(transfer_dial_hangup,h,1)") in new stack

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] app_stack.c: PJSIP/1890-00000046 Internal Gosub(hangup_handler,s,1) start

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx.c: Executing [s@hangup_handler:1] NoOp("PJSIP/1890-00000046", "--- hangup - PJSIP/1890-00000046 ---") in new stack

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx.c: Executing [s@hangup_handler:2] Gosub("PJSIP/1890-00000046", "hangup_chan,s,1") in new stack

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx_lua.c: Executing [s@hangup_chan:1] CELGenUserEvent("PJSIP/1890-00000046", "eyJPTERfTElOS0VESUQiOiJtaWtvcGJ4LTE3MTUwNjg5MjYuNzAiLCJVTklRVUVJRCI6Im1pa29wYngtMTcxNTA2ODkyNi43MF9NNXN0SjUiLCJWTVNUQVRVUyI6IiIsImFjdGlvbiI6Imhhbmd1cF9jaGFuIiwiYWdpX2NoYW5uZWwiOiJQSlNJUC8xODkwLTAwMDAwMDQ2IiwiYWdpX3RocmVhZGlkIjoibWlrb3BieC0xNzE1MDY4OTI2LjcwXzkzM0dHNSIsImRpYWxzdGF0dXMiOiJOT0FOU1dFUiIsImRpZCI6IiIsImVuZCI6IjIwMjQtMDUtMDcgMTE6MDI6MzcuMjI2IiwibGlua2VkaWQiOiJtaWtvcGJ4LTE3MTUwNjg5MjYuNzAiLCJzcmNfbnVtIjoiMTg5MCIsInZlcmJvc2VfY2FsbF9pZCI6IltDLTAwMDAwMDIxXSJ9")

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx_lua.c: Executing [s@hangup_chan:1] UserEvent("PJSIP/1890-00000046", "CdrConnector,AgiData:eyJPTERfTElOS0VESUQiOiJtaWtvcGJ4LTE3MTUwNjg5MjYuNzAiLCJVTklRVUVJRCI6Im1pa29wYngtMTcxNTA2ODkyNi43MF9NNXN0SjUiLCJWTVNUQVRVUyI6IiIsImFjdGlvbiI6Imhhbmd1cF9jaGFuIiwiYWdpX2NoYW5uZWwiOiJQSlNJUC8xODkwLTAwMDAwMDQ2IiwiYWdpX3RocmVhZGlkIjoibWlrb3BieC0xNzE1MDY4OTI2LjcwXzkzM0dHNSIsImRpYWxzdGF0dXMiOiJOT0FOU1dFUiIsImRpZCI6IiIsImVuZCI6IjIwMjQtMDUtMDcgMTE6MDI6MzcuMjI2IiwibGlua2VkaWQiOiJtaWtvcGJ4LTE3MTUwNjg5MjYuNzAiLCJzcmNfbnVtIjoiMTg5MCIsInZlcmJvc2VfY2FsbF9pZCI6IltDLTAwMDAwMDIxXSJ9")

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx_lua.c: Executing [s@hangup_chan:1] return("PJSIP/1890-00000046", "")

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] pbx.c: Executing [s@hangup_handler:3] Return("PJSIP/1890-00000046", "") in new stack

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] app_stack.c: Spawn extension (outgoing, h, 2) exited non-zero on 'PJSIP/1890-00000046'

[2024-05-07 11:02:37] VERBOSE[12696][C-00000021] app_stack.c: PJSIP/1890-00000046 Internal Gosub(hangup_handler,s,1) complete GOSUB_RETVAL=