Configuration of Non-Working Hours Rules and DID Routing in MikoPBX

Why Isn’t the Non-Working Hours Rule Working After Updating MikoPBX?

  1. Check the correctness of the DID number in routing settings and non-working hours rules
  2. In the call log (Call Details), verify which DID number is actually coming from the provider
  3. Ensure that the DID in non-working hours rules exactly matches the format received from the provider (with or without the ‘7’ prefix)
  4. If routes are working but non-working hours rules are not - check the DID correspondence in both places

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